Help with Plumb Tape

Product questions, support, store availability, and privacy requests are answered directly.

The link opens your email app with a product-specific subject. Please include the app version, device model, and what you expected to happen.

Try these first.

Why is the measurement drifting?

Move slowly, use a well-lit textured surface, avoid reflective or blank areas, and let the device establish tracking before placing the first point.

Is it accurate enough for a cut?

AR measurement is a fast estimate. Confirm cut, fit, code, and safety-critical dimensions with a physical tape or calibrated laser.

Where do my measurement photos go?

They are saved inside the app's local records. They leave the device only when you choose a share or export action.

Please do not email client names, private addresses, jobsite photos, or other sensitive material unless it is necessary to resolve the issue.